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New Windows? Where do I start?

New Windows? Where do I start?

Whether you’ve had windows installed before or it’s your first time, the process of buying windows can be very daunting. There are so many different companies out there with so many different products. It’s hard to know where to start. Sometimes it’s easiest to go for the company that shouts the loudest, but they aren’t necessarily the best. Here’s our guide on how to start looking:

Where do I find a good double glazing company?

Still to date the most popular way to find window installers is to ask around.  Family, friends and neighbours are a good place to start, find out their experiences and you can build a list of potential companies.  Sites such as Trust Pilot and trust-a-trader etc also have honest reviews left by customers.

Request a home visit

Once you have your list of potentials, contact them for quotations.  To avoid the pitfall of hidden extra’s it is always best to have a visit to your home rather than working from your drawings/measurements, as this means an accurate quote can be provided.  Ensure your quotes are based on like-for- like products and remember, the cheapest isn’t always the best! If you are looking for specialist products, ensure they have specialist installers – the products are only as good as the installer.  Good companies are always in demand and may have longer lead-times.  They will also be able to explain the difference between their products and others on the market and give the pros and cons for each.


Don’t be afraid to ask for references, any reputable company will be happy to provide these for you and ask for recent installations and also an installation that has been installed for a few years to ensure the product lives up to its guarantee.


Always ask for your quote/order in writing.   This should always state the products being provided with clear prices and a payment schedule.  This avoids confusion later on down the line.


Most companies will ask for a deposit from you. Ensure the company offers deposit indemnity and always ask for a receipt.  Some disreputable companies may try to get you to pay cash upfront to secure a special off; if there is a problem later it is very unlikely you will be able to get this money back with deposit protection.


Do they offer a guarantee?   Any reputable company offers its own guarantee.  However, it is now a legal requirement that all installers registered with the Fensa scheme provide an insurance backed guarantee, this covers your installation should the company cease to trade within the life of their guarantee.

Installation and after-sales service

A good windows and doors installer will always keep you updated on the progress of your order and ensure every effort is made to make the process as smooth as possible. When it comes to after-sales, ensure they have a dedicated service engineer who can deal with any issues in a quick and timely manor.

If you’re looking for a quote for windows and doors, please contact Cherwell Windows who will be happy to help.